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Laymoon
FAQ

Questions we get asked before the first invoice.

If something here is unclear, email opsn@uaecsp.club and ask. We would rather answer twice than have you buy the wrong thing.

01

What we sell

Laymoon Consultancy F.Z.E designs and builds software: websites, web applications and mobile apps. We also deploy what we build, and we keep it running afterwards. On this site you can buy fixed-scope packages in four lines — Web, Apps, SEO and the Care Plan — or ask for a custom quote for anything larger.

02

Buying and paying

So we know who you are and what to build. The brief is how we reach you and how the work starts. Payment on Stripe comes after that. If you cancel at checkout, you are not charged.

03

Delivery and ownership

You send a project brief before payment. After Stripe confirms payment we reply within one business day and book a kickoff call. Fixed-scope packages are delivered in 5–20 business days after payment, using the brief you submitted. Turnaround is stated on each package. You get a staging URL during the build, and at handover we deploy to production and email everything — source code access, credentials and documentation — to the address used at checkout.

04

Support after launch

Every build we ship includes 12 months of bug fixes, security patches and deployment support at no extra cost. That covers anything broken in what we built, security and dependency updates, and problems with the deployment itself. New features and changes of scope are quoted separately.